Course description
English is the language used as the tool of communication between different nationalities in order to manage complex and challenging Global Logistics processes. This makes English an invaluable skill for all levels of management working within the Supply Chain and Logistics function. The English for Logistics course will be tailor-made to your specific needs, developing English language skills through discussion, role-plays, vocabulary development, language analysis and frequent feedback.
Course outcomes
By the end of this course you will be able to:
– Communicate effectively in English, in a variety of situations, including with freight forwarders, shipping agents and customs brokers
– Administer logistics processes using appropriate terminology, and work within appropriate Customs guidelines
– Communicate warehousing problems and propose appropriate solutions
– Manage logistics staff using suitable terminology for each situation
Sample syllabus
Introduction to logistics:
– Setting the scene
– Jobs in logistics
– Regular activities
Language:
– Describing jobs
– Talking about regular activities
Logistic services:
– Logistics acronyms
– Product ranges
– 3PL providers
– Value-added services
Language:
– Selling services
– Explaining online services
Inventory management and procurement:
– Inventory management
– Continuous replenishment
– Job advertisements
Language:
. The passive
– Giving and asking for opinions
– Making suggestions
– Agreeing
Modes of transport:
– Transport and handling equipment
– Container types
– Types of goods
Language:
– Adjectives
– Making comparisons
– Describing features
Planning and arranging transport:
– Transport options
– Measurements
– Quotations
Language:
– Making enquiries and requests
– Advising and offering alternatives
– Numbers, dimensions, and weight
Shipping goods:
– Markings
– Loading
– Advice of shipment
– Shipping instructions
Language:
– Explaining how to do something
– Prepositions
– Talking about shipping problems
Warehousing and storage:
– Handling equipment
– Warehouse areas
– Warehousing today.
Language:
– The passive with modals
– Talking about improvements
– Describing a process
Documentation and finance:
– Documents in foreign trade
– Import instructions
– Payment methods.
Language:
– Apologising
– By and Until
– Handling payments
– Dealing with mistakes
